iSmart Technology Limited ("we", "us") offers and provides
property management software and services (Services) to our clients (Clients) via
this website, mobile applications and web applications (Platform).
For the purposes of the Data Protection Act 1998 (Act) and the EU GDPR directive, we are the
data controller except where we act as a data processor for and under the instructions of a
For legal purposes the data controller is:
iSmart Technology Ltd.
39 Shirehampton Road
Please send all correspondence to the Data Compliance Officer at the above
iSmart Technology Limited are committed to protecting and respecting your privacy and
This policy sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data
and how we will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide to us by filling in forms on our site www.smartpropertymanager.com
("Our Site"). This includes information provided at
the time of registering with Our Site, requesting goods, services or information
- Information that you provide to us when you write to us (including by email).
- Information that you provide to us when we speak to you by telephone. We
may make and keep a record of the information you share with us.
- Information that you provide to us by completing surveys or participating
in competitions. We may ask you to complete surveys that we use for research
purposes, although you do not have to respond to them.
- Details of transactions you carry out through Our Site and of the fulfilment
of your orders.
- Details of your visits to Our Site including, but not limited to, traffic
data, location data, weblogs and other communication data, whether this is
required for our own billing purposes or otherwise and the resources that
- Information obtained by us from third parties in accordance with UK law.
- Should you decide to pay for a service, we will accept credit or debit card details on the
web site and process them through a trusted and secure 3rd party (Paypal). We will not store
any details of your credit or debit card on Our Site other than the last 4 digits as a
convenience to help customers identify payment methods.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration. This
is statistical data about our user's browsing actions and patterns, and does
not identify any individual.
For the same reason, we may obtain information about your usage of the web site
by using a cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer's hard drive.
They help us to improve Our Site and to deliver a better and more personalised
service. They enable us to:
- estimate our audience size and usage pattern;
- store information about your preferences, and so allow us to customise Our
Site according to your individual interests;
- recognise you when you return to Our Site.
You may refuse to accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. However, if you select this
setting you may be unable to access certain parts of Our Site. Unless you have
issue cookies when you log on to Our Site.
WHERE WE STORE AND PROCESS YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination
inside or outside the European Economic Area ("EEA"). It may also
be processed by staff operating inside or outside the EEA who work for us or
for one of our suppliers. Such staff maybe engaged in, among other things,
the fulfilment of your orders, the processing of your payment details and the
provision of support services. By submitting your personal data, you agree
to this transfer, storing and/or processing. We will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance with
All information you provide to us via email or Our Site is stored on our secure
servers or the secure servers of third parties authorised by us.
Where we have given you (or where you have chosen) a password which enables
you to access certain parts of Our Site, you are responsible for keeping this
password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to Our Site; any transmission
is at your own risk. Once we have received your information, we will use procedures
and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We may use information held about you in the following ways:
- To ensure that content from Our Site is presented in the most effective
manner for you and for your computer.
- To provide you with information, products or services that you request from
us, where you have consented to be contacted for such purposes.
- To carry out our obligations and enforce our rights arising from any contracts
entered into between you and us.
- To notify you about changes to our goods and services.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which
means our subsidiaries, our ultimate holding company and its subsidiaries, as
defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we
may disclose your personal data to the prospective seller or buyer of such
business or assets.
- If iSmart Technology Limited or substantially all of its assets are acquired
by a third party, in which case personal data held by it about its customers
will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or apply our
and Conditions of Website Use and other agreements; or to protect the
rights, property, or safety of us, our customers, or others. This includes
exchanging information with other companies and organisations, such as credit
reference agencies and fraud prevention agencies, for the purposes of fraud
protection and prevention, credit risk reduction and to pursue debtors.
- If we use a third party to host the servers on which your personal information
- In any other manner mentioned elsewhere in this policy.
Our Site may, from time to time, contain links to and from the websites of
our suppliers, partner networks, advertisers, affiliates and other third parties.
If you follow a link to any of these websites, please note that these websites
should have their own privacy policies and we do not accept any responsibility
or liability for these policies or the content or operation of these websites.
Please check these policies and the terms of the websites before you submit
any personal data to these websites.
ACCESS TO INFORMATION
You have the right to access certain information held by us about
you. Your right of access can be exercised in accordance with UK law. Any
access request may be subject to a fee of £20.00 to meet our costs in providing
you with details of the information we hold about you.
We want to make sure that your personal data is accurate and up to date. You
may ask us to correct or remove information you think is inaccurate.
on this page, and, where appropriate, may be notified to you by e-mail. Therefore,
we advise you to revisit this page regularly.
and should be addressed to:
iSmart Technology Ltd.
39 Shirehampton Road